Tips & Techniques: 10 Tips For Clients Who Are Their Own Worst Enemy

11 Dec 2017 11:00 AM | Lynette Pitt (Administrator)

1. Talk to them. Explain some actions are self-defeating.

2. Teach them. Going to court may be a new experience for them.

3. Get paid first. Money motivates clients.

4. Rehearse. Role-playing can help things go smoother.

5. Warn of consequences. Emphasize the dangers of violating terms.

6. Don't sugar-coat it. This might require blunt talk.

7. Put key advice in writing. This protects both of you.

8. Tell them three times. Repetition helps memory.

9. Prepare a checklist of client do's and don'ts. Review it to stay on track.

10. Offer continuous feedback. Instruct them on how to improve.

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